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Services

End‑to‑End Service Portfolio

We support telecom networks end‑to‑end across DESIGN, BUILD, and OPERATE combining AI/ML, automation, and cybersecurity for measurable outcomes.

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Our End‑to‑End Service Portfolio

Design • Build • Operate

We support AI‑powered telecommunications networks across the complete lifecycle from architecture and proof‑of‑concept to integration, commissioning, and 24/7 managed operations.

Consulting Managed Services Solutions SmartBoxx
DESIGN

Solution Design & Architecture

  • Planning and solution design
  • AI/ML architecture
  • Network redesign & security architecture
  • Testing and proof‑of‑concept
BUILD

Integration & Implementation

  • Delivery and pre‑staging
  • Installation, integration, implementation
  • Commissioning and go‑live support
  • Handover and knowledge transfer
OPERATE

Service Delivery & Management

  • 24/7 operational support
  • AI‑powered monitoring
  • Managed services with flexible SLAs
  • Proactive support and optimization
Consulting Services

Plan, Design, Secure, Automate

Our consulting services help operators, service providers and enterprises modernize networks with AI assisted insight, strong security design, and automation ready operating models.

Scope

  • Current state network assessment
  • Performance and capacity analysis
  • Security posture evaluation
  • AI‑readiness assessment
  • Technology stack review
  • Multi‑vendor environment analysis
  • Gap analysis and recommendations
  • Roadmap development

Deliverables

  • Detailed assessment report
  • Network topology documentation
  • Performance baseline metrics
  • Security vulnerability assessment
  • Technology recommendations
  • Migration & modernization roadmap
  • Business case and ROI analysis
Typical duration: 2–6 weeks
Target customers: Telecom operators, service providers, enterprises planning modernization

Architecture

  • Greenfield network design
  • Brownfield network redesign
  • 5G network architecture
  • Cloud‑native network design
  • Edge computing architecture
  • SD‑WAN and SASE design
  • Multi‑cloud connectivity design
  • Segmentation and microsegmentation

Advanced capabilities & deliverables

  • AI/ML‑driven capacity planning
  • Predictive network modeling
  • Digital twin simulations
  • Traffic engineering and optimization
  • High availability and resilience design
  • Disaster recovery planning
  • Design docs, diagrams, BoM, implementation plan
  • Testing/validation plans and growth projections
Typical duration: 4–12 weeks
Target customers: Operators expanding networks, carriers deploying 5G, enterprises building private networks

Core security

  • Zero Trust network design
  • Network segmentation strategy
  • Threat modeling and risk assessment
  • Security policy development
  • Compliance framework design
  • Incident response planning
  • SOC design

Specialized services & deliverables

  • 5G security architecture
  • Signaling security (SS7, Diameter, SIP)
  • API and cloud security architecture
  • IoT security framework
  • Supply chain security
  • Security docs, policy framework, risk report
  • Compliance gap analysis & remediation roadmap
  • SOC implementation plan
Typical duration: 4–8 weeks
Target customers: Operators, regulated organizations, carriers with compliance requirements

Strategy

  • Automation readiness assessment
  • Automation strategy development
  • Tool selection and evaluation
  • Workflow design and optimization
  • Integration architecture
  • CI/CD pipeline design
  • Infrastructure as Code (IaC) strategy
  • Intent‑based networking design

AI/ML integration & deliverables

  • AIOps platform design
  • Predictive analytics implementation
  • Self‑healing network design
  • Automated remediation workflows
  • Intelligent orchestration
  • Strategy doc, workflow docs, integration design
  • Pilot plan and automation roadmap
Typical duration: 3–8 weeks
Target customers: Operators seeking efficiency, service providers, enterprises with large networks

Implementation

  • Greenfield deployment and rollouts
  • Network expansion and upgrades
  • Technology refresh projects
  • Data center interconnect
  • Cloud connectivity implementation
  • SD‑WAN deployment
  • 5G rollout
  • Optical transport implementation

Project management & deliverables

  • End‑to‑end project management
  • Vendor coordination
  • Change and risk management
  • Quality assurance
  • Documentation & knowledge transfer
  • As‑built documentation & config backups
  • Test results and validation reports
  • Operations handover and training materials
Typical duration: 4–24 weeks (project dependent)
Target customers: Operators, service providers, enterprises

Programs

  • Technical training programs
  • Vendor‑specific certifications
  • Custom training development
  • Hands‑on lab sessions
  • Best practices workshops
  • Security awareness training
  • AI/ML for network operations
  • Automation training

Tracks & deliverables

  • Network Operations
  • Security Operations
  • AI/ML Operations
  • Automation & Orchestration
  • Cloud Technologies
  • 5G Technologies
Typical duration: 1–5 days per course
Target customers: Engineers, operations teams, security analysts
Managed Services

Operate with AI Powered Support

24/7 operational services combining human expertise with AI/ML automation built for multi vendor telecom environments.

Capabilities

  • Software version tracking and planning
  • Release testing and validation
  • Automated deployment orchestration
  • Rollback procedures
  • Compliance verification
  • Multi‑vendor coordination
  • AI‑powered compatibility analysis
  • Risk assessment and mitigation

Service levels & benefits

  • Bronze: Business hours
  • Silver: Extended hours + emergency
  • Gold: 24/7 + proactive management
  • Platinum: Dedicated team + planning
Benefits: Reduced release incidents, faster deployment cycles, minimized downtime, compliance assurance, vendor coordination handled.

Service components

  • Continuous monitoring and health checks
  • AI‑driven anomaly detection
  • Incident and change management
  • Performance optimization
  • Capacity and configuration management
  • Monthly reports & quarterly reviews

Tiers

  • Bronze: 8×5 business hours
  • Silver: 12×6 extended hours
  • Gold: 24×7, 15‑minute response
  • Platinum: 24×7 dedicated team, 5‑minute response
AI/ML: Predictive analytics, root‑cause automation, self‑healing workflows, noise reduction, forecasting.

Services

  • Incident troubleshooting and resolution
  • Configuration assistance and performance tuning
  • Emergency response and remote access support
  • Vendor liaison and escalation management
  • Lab replication for complex issues

Levels & benefits

  • Standard: Business hours
  • Premium: 24/7 priority support
  • Enterprise: Dedicated engineers + strategic support
Benefits: Single point of contact, faster resolution, reduced coordination overhead, comprehensive documentation.

Capabilities

  • Traffic analysis and forecasting
  • Capacity utilization monitoring
  • Growth trend analysis and investment planning
  • Resource optimization and bandwidth planning
  • Dashboards, alerts, executive summaries

AI/ML & benefits

  • ML traffic prediction & seasonal patterns
  • Anomaly detection and recommendations
  • Cost optimization analysis
Benefits: Improved forecast accuracy, optimized investments, prevented constraints, reduced over‑provisioning.
Solutions

Technology Domains

Solution delivery across telecom and enterprise domains engineered for security, performance, and scale.

Capabilities

  • Zero Trust Network Access (ZTNA)
  • Secure Web Gateway (SWG)
  • CASB and FWaaS
  • SD‑WAN integration
  • DLP and threat protection
  • AI powered security analytics

Services

  • Architecture design & migration planning
  • Phased rollout & integration
  • Policy configuration & training
  • Managed SASE: 24/7 operations, policy mgmt, optimization
  • Threat hunting & compliance monitoring

What we deliver

  • Core IP and metro Ethernet design/implementation
  • MPLS and Segment Routing
  • BGP architecture and optimization
  • IPv6 migration
  • QoS implementation
  • Traffic engineering

AI‑enhanced

  • AI‑driven traffic optimization
  • Predictive capacity planning
  • Automated path optimization
  • Performance analytics

Solutions

  • Data center fabric (EVPN‑VXLAN), spine‑leaf
  • Data center interconnect (DCI)
  • Automation and orchestration
  • Hybrid cloud connectivity
  • Container networking
  • GPU cluster networking

Managed services

  • Data center NOC
  • Performance and capacity management
  • Change management
  • Disaster recovery support

Capabilities

  • DWDM network design and implementation
  • Metro and long haul transport
  • Open optical networking
  • Coherent optical technology
  • ROADM engineering
  • Optical performance monitoring

AI integration

  • Predictive maintenance
  • Optical path optimization
  • Anomaly detection
  • Capacity forecasting
  • 24/7 monitoring and support

5G excellence

  • 5G core (SA/NSA) and RAN
  • Private 5G and MEC integration
  • Network slicing
  • 5G security architecture
  • AI‑RAN implementation

Services

  • Assessment and planning
  • Design and rollout
  • Integration services
  • Testing and optimization
  • Managed 5G operations

Offerings

  • SOC services, MDR/XDR
  • Threat intelligence and vuln management
  • Penetration testing
  • SIEM and incident response
  • Compliance services

Telecom‑specific

  • Signaling security (SS7, Diameter, SIP)
  • DDoS protection
  • API security
  • 5G and IoT security
  • AI‑powered threat detection and automation

Capabilities

  • FTTH network design and planning
  • PON technologies (GPON, XGS‑PON, NG‑PON2)
  • Outside plant engineering
  • Deployment, splicing and testing
  • Activation and subscriber management

Delivery & operations

  • End‑to‑end project delivery
  • Quality assurance and documentation
  • Monitoring and fault management
  • Maintenance and provisioning
  • Technical support

Key features

  • Real‑time energy monitoring
  • AI‑driven optimization recommendations
  • Carbon footprint tracking
  • Sustainability and ESG reporting
  • Predictive energy management

Benefits

  • Energy cost reduction
  • Reduced carbon emissions
  • Improved sustainability metrics
  • Automated compliance reporting
  • Data‑driven investment planning
Next Edge SmartBoxx

Our Modular Service Portfolio

SmartBoxx is our AI‑powered, modular portfolio designed to make telecommunications infrastructure intelligent, secure, and future‑ready.

Features

  • 24/7/365 technical hotline
  • AI‑assisted diagnostics
  • Remote troubleshooting
  • Emergency response
  • Vendor escalation management
  • Monthly technical reports

Service levels & AI

  • Standard: Business hours, email/portal
  • Premium: 24/7 phone, priority response
  • Enterprise: Dedicated engineers + strategic support
AI: Ticket routing, troubleshooting guides, predictive issue identification, knowledge base AI search, automated diagnostics.

Capabilities

  • Multi‑vendor equipment testing
  • Software release validation
  • Integration testing
  • Performance benchmarking
  • Security testing
  • Training and demos

Use cases

  • Pre‑deployment testing
  • Change validation
  • New technology evaluation
  • Customer demos
  • Troubleshooting replication

Core services

  • 24/7 security monitoring
  • Threat detection and incident response
  • Threat hunting and vulnerability management
  • Compliance monitoring
  • Executive reporting

Telecom‑specific

  • Signaling security monitoring
  • DDoS detection and mitigation
  • API security monitoring
  • 5G security operations
AI/ML: Behavioral analytics, anomaly detection, threat correlation, predictive intelligence, false positive reduction.

Core services

  • 24/7 network monitoring
  • Proactive issue detection
  • Automated remediation
  • Performance and capacity management
  • Change and incident management
  • Regular reporting

Tiers & options

  • Bronze: Business hours, reactive
  • Silver: Extended hours, proactive
  • Gold: 24/7, AI automation
  • Platinum: Dedicated team, strategic optimization
Options: Carrier‑grade NOC, Data Center NOC, Enterprise NOC, Multi‑vendor NOC.
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Next Edge SmartBoxx

Additional Modular Offerings

Extend SmartBoxx with specialized platforms and services for OSS/BSS automation, field operations, continuous security validation, proactive care, and on-demand expert access.

Services

  • Platform administration
  • Configuration management
  • Performance optimization
  • Integration management
  • Upgrade and patching
  • User administration
  • Workflow optimization
  • Custom development

Benefits

  • Reduced operational complexity
  • Optimized service provisioning
  • Improved automation
  • Enhanced reliability
  • Cost reduction

Features

  • AI-driven dispatch optimization
  • Dynamic route planning
  • Real-time technician tracking
  • Mobile workforce application
  • Inventory management
  • Knowledge base integration
  • Automated documentation
  • Performance analytics

AI/ML & benefits

  • Predictive maintenance scheduling
  • Intelligent skill matching
  • ETA prediction & parts forecasting
  • First-time fix rate optimization
Benefits: 30% improvement in technician productivity, 40% reduction in truck rolls, 25% reduction in operational costs, improved customer satisfaction.

Capabilities

  • Automated attack simulations
  • Continuous security testing
  • Vulnerability validation
  • Compliance validation
  • Remediation verification
  • Executive dashboards
  • Trend analysis

Attack scenarios & benefits

  • Phishing, lateral movement, exfiltration
  • Ransomware & privilege escalation
  • Web & API security testing
  • Network infiltration
Benefits: Proactive posture validation, risk quantification, compliance demonstration, remediation prioritization.

Services

  • Health checks and audits
  • Predictive maintenance
  • Performance & configuration optimization
  • Capacity planning
  • Best practices reviews
  • Quarterly business reviews
  • Strategic advisory

Deliverables & benefits

  • Monthly health reports
  • Quarterly optimization recommendations
  • Annual strategic review
  • Continuous monitoring dashboards
Benefits: 60% reduction in unplanned outages, optimized performance, extended equipment life, reduced operational costs.

Expert domains

  • Network architecture
  • 5G technologies
  • Security architecture
  • Cloud technologies
  • Automation & orchestration
  • AI/ML implementation
  • Performance optimization
  • Vendor technologies

Engagement models

  • Hourly consulting
  • Retainer-based
  • Project-based
  • Emergency response
Use cases: Complex troubleshooting, design validation, technology selection, migration planning, knowledge transfer.
Target Customers & Verticals

Who We Serve

Telecommunications Carriers

  • Mobile network operators (MNOs)
  • Fixed-line operators
  • Cable operators
  • Wholesale carriers
  • International carriers

Service Providers

  • Internet service providers (ISPs)
  • Managed service providers (MSPs)
  • Cloud service providers
  • Data center operators
  • Alternative networks (AltNets)

Enterprises

  • Financial services
  • Healthcare
  • Manufacturing (Industry 4.0)
  • Retail and logistics
  • Energy and utilities
  • Government and public sector
  • Education
Technology Partnerships

Ecosystem

Network Equipment Vendors

  • Cisco Systems
  • Juniper Networks
  • Nokia
  • Ericsson
  • Arista Networks
  • Ciena
  • Infinera

Security Vendors

  • Fortinet
  • Check Point
  • CrowdStrike
  • Zscaler
  • Cato Networks

Cloud Platforms

  • Amazon Web Services (AWS)
  • Microsoft Azure
  • Google Cloud Platform (GCP)
  • Oracle Cloud Infrastructure

AI/ML & Analytics

  • NVIDIA
  • Elastic
  • DataBricks
  • Snowflake

Automation & Orchestration

  • Ansible (Red Hat)
  • Terraform (HashiCorp)
  • ServiceNow
  • Itential
Our Expertise Areas

Depth Across Domains

Security

  • Network security architecture
  • Security operations (SOC/MDR)
  • Threat intelligence and hunting
  • Compliance and governance
  • Identity and access management
  • Zero Trust implementation

Optical

  • DWDM and optical transport
  • Metro optical networks
  • Submarine systems
  • Open optical networking
  • Coherent technologies
  • Optical performance management

Core IP

  • IP/MPLS networks
  • Segment routing
  • BGP optimization
  • Traffic engineering
  • IPv6 implementation
  • QoS and policy management

Access

  • FTTH and broadband
  • 5G and wireless
  • Fixed wireless access (FWA)
  • Cable access networks
  • Enterprise access solutions

Network Applications

  • Network automation
  • AIOps and analytics
  • Monitoring and observability
  • Service orchestration
  • API management
  • DevOps for networks
Why Choose Next Edge Technologies?

Built for Outcomes

Telecommunications Expertise
5+ years of telecom operations experience with deep understanding of carrier-grade infrastructure, service provider requirements, and enterprise networking needs.
AI/ML Innovation
Advanced AI and machine learning integrated throughout our solutions from predictive analytics to automated operations and intelligent security.
Vendor Neutrality
Truly vendor-agnostic approach to recommend and implement the best technology solutions without bias.
Proven Methodology
Tested implementation methodologies delivering minimized risk, faster time-to-value, and comprehensive knowledge transfer.
Comprehensive Services
End-to-end capabilities from strategy and assessment through long-term managed services with flexible engagement models.
Expert Team
Certified specialists with certifications across networking, security, cloud, AI/ML, and automation technologies.
Customer Success Focus
Measurable outcomes with transparent SLAs, regular business reviews, and continuous optimization.
Engagement Models

Flexible Ways to Work Together

Consulting Projects

Time-bound engagements for assessment, design, strategy, and implementation planning with clear deliverables and milestones.

Implementation Projects

Fixed-price or time-and-materials projects for deployment, migration, refresh, and integration.

Managed Services

Subscription-based services for ongoing operations, monitoring, management, and support with flexible SLAs.

Hybrid Engagements

Combination of project and managed services for lifecycle support from design through operation.

Staff Augmentation

Embedded specialists to supplement your team for specific projects, technologies, or time periods.
Quality & Certifications

Standards That Matter

Company Certifications

  • ISO 9001:2015 Quality Management
  • ISO 20000-1:2018 IT Service Management

Professional Certifications

  • CCIE
  • JNCIE
  • CISSP
  • CEH
  • CCSP
  • PMP
  • ITIL Expert
  • AWS Solutions Architect
  • Kubernetes CKA
Success Metrics & Outcomes

Measured Results

  • 80% reduction in unplanned downtime
  • 70% faster mean time to resolution
  • 50% reduction in operational costs
  • 95% customer satisfaction scores
  • 99.99% service availability
  • 60% reduction in security incidents
  • 43 days faster threat detection
  • 36 days faster threat containment
  • 100% compliance achievement
  • Zero successful ransomware attacks
  • 40% faster time to market for new services
  • 30% improvement in customer retention
  • 25% reduction in total cost of ownership
  • 108% average security ROI
  • 300% average project ROI over 3 years
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